Here at Shearer Candles we take our relationship with our customers very seriously. After all, without you we wouldn’t be able to keep making Candles!
In June this year we conducted some Independent research, carried out by the good people at James Law Research Associates in order to help us improve our products and services.
The results are in, and while there is always room for improvement, we couldn’t be happier to share the results!
Shearer Candles is favoured by Retailers.
Our Trade Customers rated the following aspects of our business as either Very Satisfactory or Satisfactory
- Customer Service 97%
- Ordering Process 95%
- Stock Availability 97%
- Delivery Speed 96%
- Delivery Costs 96%
Our Trade Customers also told us they are 94% likely to Re-order!
So if you like what you see why don’t you pay us a visit at Autumn Fair?
Autumn Fair | 4th - 7th of September | Birmingham NEC
Visit Shearer Candles | Hall 3 Stand J39
Otherwise please contact our sales team on 0141 445 1066 (option 1) or by email: sales@shearer-candles.com for further information.
