Shipping policy

DELIVERY INFORMATION

STANDARD DELIVERY: 3-5 working days - Royal Mail Tracked 48

EXPRESS DELIVERY: Is currently suspended until further notice.

Once an order has been placed on our website, we are not able to cancel it. Please refer to our returns and refund policy for more information.

At Shearer Candles, we hand pick your order and pack it with the greatest of care – to ensure that your package arrives in perfect condition – and in a timely fashion.

Parcels bound for Islands offshore (excluding the Channel Islands) or Scottish Highlands will be sent by Royal Mail. These deliveries will be made between 3-7 working days and will not require a signature. A card will be left if you are not in, directing you to reschedule a delivery or pick up from your local collection point. In exceptional circumstances charges may occur on parcels bound for Islands offshore and Scottish Highlands - please contact us for further information.

If you select the click and collect option, your order will be ready to collect within 2 working days. We will be in touch to let you know when your order is ready to collect.

*Working days include Monday-Friday, 9am-5pm and exclude weekends and bank holidays in UK.

Our delivery options are:

UK & NORTHERN IRELAND

Order Value	Delivery Charge
£0 - £29.99	£3.95
£30+	FREE
EXPRESS DELIVERY UK (order placed before 11am)	£7

* Order Value refers to total order value including VAT and after a promotional code has been applied.

Prices above are for a trial period only and are subject to change at the discretion of Shearer Candles.

EUROPE

Order Value	Delivery Charge
£0 - £49.99	£20
£50 - £99.99	£25
£100 - £149.99	£30
£150 - £199.99	£35
£200 +	£40

* Order Value refers to total order value excluding VAT and after a promotional code has been applied.

REST OF THE WORLD

Order Value	Delivery Charge
£0 - £49.99	£35
£50 - £99.99	£40
£100 - £149.99	£45
£150 - £199.99	£50
£200 +	£60