Shipping policy
DELIVERY INFORMATION
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STANDARD DELIVERY: 3-5 working days - Royal Mail Tracked 48
EXPRESS DELIVERY: Is currently suspended until further notice.
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Once an order has been placed on our website, we are not able to cancel it. Please refer to our returns and refund policy for more information.
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At Shearer Candles, we hand pick your order and pack it with the greatest of care – to ensure that your package arrives in perfect condition – and in a timely fashion.
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Parcels bound for Islands offshore (excluding the Channel Islands) or Scottish Highlands will be sent by Royal Mail. These deliveries will be made between 3-7 working days and will not require a signature. A card will be left if you are not in, directing you to reschedule a delivery or pick up from your local collection point. In exceptional circumstances charges may occur on parcels bound for Islands offshore and Scottish Highlands - please contact us for further information.
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If you select the click and collect option, your order will be ready to collect within 2 working days. We will be in touch to let you know when your order is ready to collect.
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*Working days include Monday-Friday, 9am-5pm and exclude weekends and bank holidays in UK.
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Our delivery options are:
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UK & NORTHERN IRELAND
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Order Value | Delivery Charge |
£0 - £29.99 | £3.95 |
£30+ | FREE |
EXPRESS DELIVERY UK (order placed before 11am) |  £7 |
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* Order Value refers to total order value including VAT and after a promotional code has been applied.
Prices above are for a trial period only and are subject to change at the discretion of Shearer Candles.
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EUROPE
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Order Value | Delivery Charge |
£0 - £49.99 | £20 |
£50 - £99.99 | £25 |
£100 - £149.99 | £30 |
£150 - £199.99 | £35 |
£200 + | £40 |
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* Order Value refers to total order value excluding VATÂ and after a promotional code has been applied.
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REST OF THE WORLD
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Order Value | Delivery Charge |
£0 - £49.99 | £35 |
£50 - £99.99 | £40 |
£100 - £149.99 | £45 |
£150 - £199.99 | £50 |
£200 + | £60 |
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* Order Value refers to total order value excluding VATÂ and after a promotional code has been applied.
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Deliveries outside of the UK will incur additional charges such as customs charges & local taxes for which you are responsible.