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We’re hiring! Retail Store Supervisor

We're HiringPosition : Retail Store Supervisor

Location : The Avenue Shopping Centre, Newton Mearns

Company Information :
Founded in 1897, Shearer Candles is the UK’s longest established lifestyle candle company. Over a century later, Shearer Candles prides itself on delivering high quality candles that contain only the finest ingredients. We’re still a family business, but our customers today include leading retailers, hotels and restaurants, not to mention the candle lovers of all persuasions – who can’t help but fall for our beautifully crafted candle collections. Our company headquarters, based in Govan, Glasgow, manufacture all of our products and features a factory shop.

Duties :
Ensure the day-to-day operation of the store, ensuring it is trading effectively
Meet the stores monthly targets and KPI’s, ensuring all figures declared are accurate
Be comfortable and confident in handling all customer queries and complaints
Cash up in accordance with company guidelines at all times
Reporting any discrepancies to Head Office asap
Ensure that all staff are actively promoting and presenting all products using company sales techniques including advising customers on product suitability and care and use of products
Being an ambassador for Shearer Candles
Extensive product knowledge
Merchandising

Individual Criteria :
Flexible working hours
A passion for customer service
Professional & well presented with an outgoing personality
Excellent communication skills
Ability to motivate, support and encourage staff
Genuine desire to succeed, a “can do” approach
Keeps calm under pressure, polite and even tempered
Experience in managing a team is desirable
Happy to work by oneself and as part of a team

Start: ASAP

To apply, please get in touch:
Shearer Candles | 23 Robert St | Govan | G51 3HB | 0141 445 1014
Job Types: Full-time, Temporary
Salary: £8.00 /hour

Newton Mearns